Nelson introduces PayByPhone for parking meters

Always scrounging for coins for the parking meter? From the end of February, you won’t need to as the City of Nelson introduces a PayByPhone option for all city parking meters.

City Manager, Kevin Cormack, says the addition will provide residents with a convenient and flexible way to pay for parking.

“The advantage of PayByPhone is if you book the hour of parking and you end up staying late for lunch and you need an hour and a half you can go back into the app and expand that period of time without running back and re-plugging the meter, so, we think it will provide that extra level of convenience for you know for people that are parking in in our in our community.”

Residents can choose to pay for their parking using coins in the physical meter, by using the PayByPhone app on their mobile devices or by visiting the paybyphone.com website.

The parking fees are the same, whatever options people choose to use.

Benefits of using PayByPhone include that residents can pay directly from their mobile devices, with no coins required. Those who choose to use the app will receive reminders when their parking is about to expire, so they can add more time as long as they are within the maximum time limit for the specific parking space. PayByPhone allows residents to extend their time from their location instead of running back to a meter to add more time.

If residents would prefer to receive SMS text message confirmations and reminders, they can set this up through the app. There is a fee for these optional text messages.

A minimum booking of one hour of parking is required when using PayByPhone. Those who wish to pay for less than one hour of parking should continue to use coins in the physical meters.

In the coming weeks, pay station areas will have signs posted and all meters in the city will have green PayByPhone stickers with instructions. Each parking meter will display a unique code that residents can input to pay for their parking.

It is important for residents to ensure they are using the correct meter number to avoid being issued a ticket.

Residents are encouraged to download the PayByPhone app directly from the Apple App Store or Google Play to make sure they are downloading a legitimate version of the app.

To learn more about parking in Nelson, please visit https://www.nelson.ca/498/Parking.


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Kate Brown
Kate Brown
Kate is a proud mom of two with a wealth of journalism, media and communications experience. Born in Australia, Kate moved to the Kootenays for a change in lifestyle and now spends her days enjoying the mountains, lakes and activities the region has to offer.

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