Nelson’s 911 telephone line was restored as of 7:00pm today.
There was an issue for most of the day where calls weren’t getting routed to the Primary Dispatch Point.
The public was being advised to call Nelson Fire Rescue, BC Ambulance and the police department directly; however, can now resume the regular call to 911 if an emergency arises.
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The Nelson Police Department is currently experiencing difficulty with its telephone lines, specifically 911.
911 calls within the City of Nelson and immediate area are currently not being routed to the Primary Dispatch Point. Callers will note that if they call 911 currently the line will just ring without being answered.
Residents requiring emergency service should call the agencies directly until this issue is resolved.
Nelson Police Department: 250-354-3919
Nelson Fire Rescue: 250-352-3103
BC Ambulance: 1-250-371-5102
